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5 Steps You Can Take To Get Paid!
By Michelle Dunn, Sat Dec 10th
There are always some companies that have past due invoices andcan't seem to get them paid. They might be quietly waiting toget paid not wanting to contact the client for fear of appearing"desperate". Sometimes a big part of the problem is no response,it is bad enough when you are not getting paid, but when orderskeep coming in and you are not getting any acknowledgement toyour collection efforts, you just can't keep processing orders. There are steps you can take to get paid on those past dueinvoices and keep new invoices current. Step #1Gather together all the past due invoices, and stampthem PAST DUE. Step #2If you have an email address or phonenumber with a contact name for your client, email them or callthem and give them the information on the past due invoices andlet them know their account is on hold. Step #3Mail theinvoices to your client with return receipt requested or sendthem in a flat rate Priority Mail envelope with deliveryconfirmation. Step #4Send a letter with these invoices statingthe age, invoice numbers, their PO#, your account #, totalamount due, and any other pertinent information. Step #5Tellthem their account is on hold and you will not be shipping anymore products or providing any services to them until theseinvoices are paid. You can include a self addressed envelope andstate that you have enclosed
an envelope for them to send theircheck. Give them a date, to have this paid to you.
Once they have received the package, email or call them. Askthem what they are doing with the invoices. Ask them questionssuch as: Do they have to be approved by someone else? If they have to beapproved, who has to approve them and when will they give themto that person? Get that person's direct number if possible.Find out if that person signs the checks. Are there anydiscrepancies with the invoices? When will the check be cut?When can you call back for the check number? Once all the past due balances are cleared up, you need to thinkabout future invoices. Do you want to extend credit again or doyou want to have pre-payment or payment at the time of theorder. Whatever you decide put it in writing. If you can bothsign the agreement, that is even better. Remember, having acredit policy in place tells people you mean business. About the author:Michelle Dunn has over 17 years experience in credit and debtcollection. She has written 5 books in her Collecting MoneySeries. For more information on Michelle's services or to orderany of her books please visit www.michelledunn.com &www.credit-and-collections.com
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